Effective Date: July 23, 2026 | Last Updated: July 23, 2026
These Terms of Service govern your use of the Motorcycle Dyno website and the purchase of products from Motorcycle Dyno. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or place an order.
1. Website Use
You may use our website for browsing products, making purchases, and accessing information about motorcycle dynamometers, tuning software, and related equipment. You agree not to:
- Use our website for any unlawful purpose or in violation of applicable laws.
- Attempt to gain unauthorized access to our systems, data, or customer accounts.
- Interfere with the proper functioning of our website, including introducing viruses or malicious code.
- Copy, reproduce, or distribute content from our website without permission.
- Use automated tools to scrape, harvest, or extract data from our website without our consent.
2. Product Information
We strive to provide accurate product descriptions, specifications, and images on our website. Product information is based on data provided by manufacturers and our own testing experience. However, we do not guarantee that all product information is completely accurate, current, or error-free at all times. If you have specific questions about a product before purchasing, contact us at info@motorcycledyno.com or +1 (415) 410-4985.
3. Pricing and Availability
Product prices are displayed on our website in U.S. dollars. We reserve the right to correct pricing errors and update prices without prior notice. If a pricing error results in an incorrect charge, we will contact you before processing the order to confirm the correct price. Product availability is subject to change. If an ordered product is not available, we will notify you and offer an alternative or a refund.
4. Orders and Payment
When you place an order, you provide shipping and payment information that must be accurate and complete. You authorize us to charge the payment method you provide for the full amount of your order, including any applicable shipping charges or taxes. We reserve the right to refuse or cancel orders at our discretion, including orders that appear fraudulent, involve unauthorized payment methods, or cannot be verified.
5. Order Cancellation
You may request to cancel an order before it has been shipped by contacting us at info@motorcycledyno.com or +1 (415) 410-4985. Cancellation requests are handled on a best-effort basis. Once an order has been shipped, it cannot be cancelled and must be handled through our returns process as described in our Returns & Refunds Policy.
6. Equipment Installation and Professional-Use Responsibility
Motorcycle dynamometers, engine dynos, and related equipment are professional-grade tools intended for use by qualified technicians, mechanics, and performance shops. Motorcycle Dyno is not responsible for the installation, operation, or maintenance of equipment purchased from our store. The customer is responsible for:
- Ensuring that equipment is installed and operated in accordance with the manufacturer's instructions and all applicable safety standards.
- Using appropriate personal protective equipment and safety protocols when operating dynamometers and related equipment.
- Ensuring that the installation location meets structural, electrical, and ventilation requirements for the specific equipment.
- Obtaining any required permits or certifications for equipment installation and operation.
Motorcycle Dyno is not liable for damage, injury, or loss resulting from improper installation, operation, or maintenance of equipment purchased from our store.
7. Software Licensing
Tuning software, diagnostic software, simulation software, and other digital products sold on our website are licensed, not sold. The specific license terms, including permitted uses, number of installations, and duration, are determined by the software publisher and are provided with the product. By purchasing and activating a software license, you agree to the license terms provided by the publisher. Activated software licenses are generally non-transferable and non-refundable, as described in our Returns & Refunds Policy.
8. Warranty Limitations
Products sold by Motorcycle Dyno may be covered by manufacturer warranties. Warranty terms, duration, and coverage vary by product and manufacturer. Motorcycle Dyno does not provide its own separate warranty on products unless explicitly stated in writing. For warranty service, please contact us and we will direct you to the appropriate manufacturer warranty process. Motorcycle Dyno makes no representations or guarantees beyond those provided by the product manufacturer.
9. Intellectual Property
All content on our website, including text, graphics, logos, product images, design elements, and software, is the property of Motorcycle Dyno or its content providers and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content from our website without our prior written permission. Product images and descriptions are provided for the purpose of evaluating and purchasing products and may not be used for commercial purposes without authorization.
10. Limitation of Liability
To the fullest extent permitted by law, Motorcycle Dyno shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or the products purchased from us. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the product in question. We are not liable for damages resulting from improper use, installation, or maintenance of equipment, or from the use of tuning software in ways not intended by the manufacturer.
11. Indemnification
You agree to indemnify and hold Motorcycle Dyno harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, your purchase of products, or your installation, operation, or maintenance of equipment purchased from us.
12. Governing Law
These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in San Francisco, California.
13. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Motorcycle Dyno
214 Country West Rd Unit 8B, Cheyenne, WY 82007
Phone: +1 (415) 410-4985
Email: info@motorcycledyno.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM PT