Effective Date: July 23, 2026 | Last Updated: July 23, 2026
This Privacy Policy explains how Motorcycle Dyno collects, uses, and protects your personal information when you visit our website or purchase our products. By using our website or placing an order, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Information You Provide
- Contact information: Your name, email address, phone number, and shipping address when you place an order or submit a contact form.
- Order information: Product selections, quantities, variant choices, and order numbers associated with your purchases.
- Payment information: Billing address and payment details necessary to process your transaction. Payment card details are handled by our payment processor and are not stored on our servers.
- Communication preferences: Your choices regarding marketing emails and other communications.
Information Collected Automatically
- Device and browsing data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
- Cookies and similar technologies: Small data files that help us remember your preferences, keep items in your cart, and understand how you use our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders, including shipping and delivery.
- Communicating with you about your orders, including shipping confirmations and tracking information.
- Responding to your inquiries and providing customer and technical support.
- Sending marketing communications about products, promotions, and updates, if you have opted in.
- Improving our website, products, and services based on your feedback and browsing behavior.
- Preventing fraud and protecting the security of our website and customers.
- Complying with legal obligations and applicable laws.
3. Payments and Secure Processing
When you make a purchase, your payment is processed through a secure payment gateway. Motorcycle Dyno does not store your full credit card number, card verification code, or other raw payment card details on our servers. Payment information is transmitted directly to our payment processor using encryption. We only retain the information necessary to process your order, such as the last four digits of your card number for reference purposes.
4. Cookies and Analytics
Our website uses cookies and similar technologies to:
- Maintain your shopping cart contents as you browse the site.
- Remember your preferences and settings.
- Collect analytics data about how visitors use our website, such as pages visited, time spent, and referral sources.
- Improve website performance and user experience.
You can control cookies through your browser settings. Disabling cookies may affect some features of our website, such as the ability to add items to your cart or complete a purchase.
5. Service Providers
We work with trusted third-party service providers who help us operate our business. These providers may have access to certain personal information to perform services on our behalf, such as:
- Payment processing companies that handle your transactions.
- Shipping and freight carriers that deliver your orders.
- Analytics providers that help us understand website usage.
- Email service providers that deliver order confirmations and communications.
Our service providers are contractually obligated to protect your information and are only permitted to use it for the services they provide to Motorcycle Dyno.
6. Marketing Communication Choices
If you subscribe to our marketing emails, you will receive periodic communications about products, promotions, and updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at info@motorcycledyno.com. Transactional emails, such as order confirmations and shipping notifications, are sent regardless of your marketing preferences because they contain important information about your orders.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption during data transmission, secure storage practices, and restricted access to personal information within our organization. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal and business obligations.
- Opt-out: You may opt out of marketing communications at any time.
- Restriction: You may request that we restrict the processing of your information in certain circumstances.
To exercise any of these rights, contact us at info@motorcycledyno.com or +1 (415) 410-4985.
9. Information Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for the duration required by applicable tax and business record-keeping laws.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Motorcycle Dyno
214 Country West Rd Unit 8B, Cheyenne, WY 82007
Phone: +1 (415) 410-4985
Email: info@motorcycledyno.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM PT